Airport Travel Chauffeur Service FAQ
We ensure your travel plans go smoothly by closely monitoring all incoming flights. If your flight is delayed, our professional chauffeurs will automatically adjust the pick-up time to match your new arrival schedule. There's no need for you to inform us, as we track your flight using the details you provided during the booking process.
Rest assured, your chauffeur will be waiting for you upon your arrival to guarantee a smooth and hassle-free transfer to your destination. Our goal is to provide you with a seamless and stress-free journey from the moment you land until you reach your final stop.
Upon arrival, you can find your chauffeur in the airport’s arrivals area. They will be holding a sign with your name on it, making it easy for you to identify them quickly. If you have any trouble locating your chauffeur, you can contact them using the information provided in your booking confirmation.
Your chauffeur is there to help ensure a smooth journey from the airport to your destination. If needed, they can assist with your luggage and answer any questions you might have.
Our fleet of vehicles is designed to accommodate groups of various sizes. We offer a range of cars, from standard sedans that can fit up to 4 passengers, to larger vehicles such as minibuses, which can accommodate up to 16 passengers.
When booking, it is essential to specify the number of passengers so we can arrange the appropriate vehicle for your needs. Airport Travel Obsession prioritises your comfort and convenience, ensuring you travel safely and comfortably regardless of your group size.
Please contact us for any special requirements or additional information to make your journey as smooth as possible with Airport Travel Obsession.
Yes, it is highly recommended to book your journey in advance. This guarantees availability and ensures that a chauffeur from Airport Travel Obsession will be ready to meet you upon your arrival.
Booking in advance also allows us to meet any specific requirements you might have, ensuring a comfortable travel experience tailored to your needs.
Moreover, it helps us organise everything efficiently, providing you with the best service. Should you have any questions or need further assistance, please do not hesitate to contact us at 07710919005.
If you leave something behind in one of our vehicles, please contact us immediately. We will do our best to retrieve the item and return it to you as soon as possible. Please provide us with details about the lost item and your journey, including the date, time, and route, so that we can assist you efficiently.
Additionally, any identifying characteristics of the item, such as colour, size, or distinguishing marks, would be helpful. We understand how important your belongings are and strive to ensure they are returned to you promptly. Thank you for your cooperation and understanding.
If you are delayed by luggage or passport control, your chauffeur will wait for up to 60 minutes after your flight has landed.
We understand that these delays can occur, and our chauffeurs are instructed to wait during this period. If there is a longer delay, please contact us as soon as possible to update us on your situation. This will allow us to make necessary adjustments to accommodate your needs.
The quoted price for your journey with Airport Travel Obsession is fixed. There are no hidden fees or additional costs. The price you are quoted at the time of booking includes all charges, ensuring transparency and peace of mind.
You can trust that there won’t be any surprise costs on the day of your travel. This ensures you know exactly what to expect, making your planning easier and stress-free. With Airport Travel Obsession, you can travel confidently, knowing that the fare you see is the fare you pay.
Certainly, guide dogs are allowed in our vehicles. Pets are also more than welcome, but please inform us in advance. This is important because pets can only travel in specific vehicles designed for their comfort.
Additionally, pets must be secured in either a harness or a cage to ensure both their safety and comfort during the journey.
By taking these precautions, we can provide a pleasant experience for both you and your pets. If you have any questions or need further assistance regarding travelling with pets, please contact us at 07710919005.
Yes, you will need to bring your own child seat for the journey. Airport Travel Obsession does not provide child seats. Ensuring the safety of your child is important to us, so please make sure to bring a suitable child seat that complies with safety regulations.
It is recommended that you check the child seat's compatibility with the vehicle you will be travelling in before the journey. By doing so, you can ensure a safe and comfortable trip for your child. If you have any questions or need further assistance, please do not hesitate to contact us.
No, tips are not included in the quoted price. While tipping is not necessary, it is appreciated if you are happy with the service provided by your chauffeur. Any tips given are at your discretion and are a nice way to thank your chauffeur for their excellent service.
Tipping is entirely up to you and can reflect the level of satisfaction you have experienced. Tips can be given directly to the chauffeur or added to the final payment, whichever you prefer.